Swimm customer spotlight: How BetterHelp unblocks developers

September 18 @ 12:00 PM EST | 9 AM PST | 16 GMT
Owen Mockelr
Owen Mockler
Sr. Software Engineering Manager

BetterHelp, the world’s largest therapy service, faced scaling challenges as their engineering team grew. Knowledge sharing lagged, with recurring questions in Slack and prolonged onboarding slowing development across teams. After exploring alternatives, BetterHelp’s Owen Mockler implemented Swimm.

Fast forward one year and:

  • Onboarding times were cut by 50%
  • 100% adoption across 100+ developers with 86% using Swimm weekly
  • A “write it down” culture emerged beyond documentation itself

Join Owen to learn about BetterHelp’s experience implementing Swimm (10 min) and ask questions (20 min).

 

 

***This customer session is by invite only. We will review all registrations and send a meeting link within 24 hours. Feel free to share internally.

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